When will I receive my funds?

Once approved, you should receive your funds within 15 minutes. We’re able to do this as our funding technology releases funds to approved customers every 15 minutes. This may take longer depending on who your bank account is with.

Please contact us if it’s been more than 24 hours since you were approved and still haven’t received your funds:

• Call us on: 020 3818 7470

• Email us at: thecrew@moneyboat.co.uk

• We’re here to help Monday to Friday, 8am to 7pm (excl. Bank Holidays)